Shipping policy

Last Updated: 5/9/2026

Thank you for shopping with Kelin Crochets. We take pride in creating handmade crochet items and strive to provide a smooth shipping experience for every customer.

Processing Time

Because our products are handmade, processing times may vary.

Ready-to-ship items typically ship within 1–3 business days after payment is received.
Made-to-order and custom items typically require 3–14 business days for creation before shipment.
During holidays, sales events, or periods of high order volume, processing times may be extended.

Customers will receive an email confirmation once their order has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on:

Package weight and dimensions
Shipping destination
Selected shipping method

Any available free shipping promotions will be clearly stated on the website.

Domestic Shipping

We currently ship throughout the United States.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (when available)

Delivery estimates begin after order processing has been completed.

International Shipping

International shipping may be available to select countries.

Customers are responsible for:

Customs duties
Import taxes
VAT or other government fees
Any additional charges imposed by their country

Kelin Crochets is not responsible for delays caused by customs processing or international postal services.

Order Tracking

When tracking is available, customers will receive tracking information via email once their order has shipped.

Please allow up to 48 hours for tracking information to become active after shipment.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect address is provided:

Contact us immediately if the order has not yet shipped.
Once an order has shipped, we may be unable to make changes.
Additional purchase & shipping fees may apply if a package must be re-shipped.

Lost, Stolen, or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is outside our control.

Kelin Crochets is not responsible for:

Lost packages marked as delivered
Stolen packages
Delays caused by weather, carrier issues, holidays, or other circumstances beyond our control

If your package is lost in transit, please contact us and we will assist in filing a claim with the shipping carrier when applicable.

Damaged Packages

If your order arrives damaged:

Contact us within 7 days of delivery.
Include photographs of:
- The damaged item
- The shipping packaging
- The shipping label

We will review the claim and work with you toward an appropriate resolution.

Multiple Item Orders

Orders containing multiple items may be shipped together or separately depending on item availability and production schedules.

Custom and Personalized Orders

Custom or personalized items may require additional production time. Estimated completion times will be communicated before or after purchase when necessary.

Shipping Policy Changes

Kelin Crochets reserves the right to update this Shipping Policy at any time. Changes become effective immediately upon posting to this website.

Contact Us

If you have questions about shipping or your order, please contact:

Kelin Crochets
Email: khccrochet@gmail.com
Website:

Last Updated: [Insert Date]